01
Define the product
Prepare a clear description, intended use, quantity, condition, origin and photographs. Flag food, chemicals, batteries, medicines or other potentially controlled goods for specialist review.
Ready · Trade readiness
Know what you’re moving. Know what comes next.
A practical starting point for first-time importers, established exporters and individuals exploring a trade opportunity. Review the product, destination and responsibilities before committing funds.
Discuss your trade need02
Choose your direction
Importing: identify the seller, collection country and receiving location. Exporting: identify the buyer, destination market and delivery expectations. Trading: explain whether you are sourcing, buying, supplying or connecting partners.
03
Review the counterparties
Check the legal identity, authority to sell or purchase, product specifications and proposed payment terms. Do not treat a quotation or an introduction as proof of legitimacy.
04
Confirm the route and documents
Ask the team and the relevant licensed agent to confirm destination requirements, transport options, responsibilities and document gaps for your specific goods.
05
Agree the scope before payment
Request written scope, exclusions, estimated charges, responsible parties and next actions. Do not ship until the responsible parties confirm readiness. Estimates are not guaranteed customs assessments or delivery dates.
Prepare · compare · confirm
Example documents and checks
Planning examples only—not completed shipping documents or proof of approval. Exact requirements depend on the goods, origin and destination.
Commercial invoice
Example fields: seller and buyer, invoice date and number, goods description, quantities, currency, values and agreed delivery terms.
Check: Compare descriptions and quantities with the order and packing list; confirm authenticity with the issuer.
Packing list
Example fields: package numbers, contents, package count, dimensions and gross/net weights.
Check: Reconcile totals with the invoice and actual packed goods. Resolve differences before handover.
Transport document
Examples include a bill of lading or air waybill, depending on the transport mode.
Check: Verify the reference and shipment details through the issuing carrier or authorised agent—not an unfamiliar payment link.
Destination-specific documents
Permits, declarations, origin evidence or other certificates may be needed for the product and route.
Check: Confirm current requirements and validity with the relevant authority and licensed agent. A sample checklist is not an issued permit.
For Ghana, check the current GRA import procedures and Customs import/export guidance with your licensed agent. Guidance reviewed 24 October 2026; requirements can change.
Your next step
Tell us where you need support.
Account enquiries require sign-in; new accounts need email verification and Head Office approval. Your selection carries into the enquiry form. Nothing is submitted just by choosing a service. Email opens your mail app.
Describe the product, route, quantity and current stage first. Do not send passwords, payment PINs or identity documents in an initial enquiry. Use an agreed private channel for sensitive documents.